Effective Date: January 11, 2026Last Updated: January 11, 2026

Introduction

Microgrid Broker ("we," "us," or "our") operates microgridbroker.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and register as an installer in our network.

Please read this Privacy Policy carefully. By using our Website, you consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

When you register on our Website, we collect:

Business Information: Company name, business address, business phone number, business email, business license numbers, insurance information, and tax identification numbers

Personal Information: Your name, personal email address, personal phone number, and job title

Professional Credentials: Electrician license type and number, certifications, years of experience, specializations, and references

Account Information: Username, password, and security questions

Service Area Information: Geographic areas you service, zip codes, and service radius

Banking Information: For payment processing (if applicable)

Information Collected Automatically

When you access our Website, we automatically collect:

Technical Data: IP address, browser type, operating system, device information

Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths

Cookies and Similar Technologies: We use cookies to enhance user experience and analyze Website traffic

How We Use Your Information

We use the information we collect to:

Verify Credentials: Confirm your licensing, insurance, and qualifications as an electrical contractor

Match You with Jobs: Connect you with installation opportunities from our retail electric provider partners

Organize Training: Schedule and coordinate brand-specific battery system training sessions

Communication: Send you job notifications, training updates, and important program information

Payment Processing: Process payments for completed installation work

Quality Assurance: Monitor installer performance and maintain quality standards

Compliance: Meet legal and regulatory requirements

Website Improvement: Analyze usage patterns to improve our platform

Marketing: Send promotional materials about new opportunities (you may opt out)

How We Share Your Information

We may share your information with:

Retail Electric Providers (REPs)

We share relevant installer information with our partner electric companies who contract installation services, including:

Business name and contact information

License credentials and certifications

Service areas and availability

Performance ratings and work history

Training Partners

We share necessary information with battery manufacturers and training organizations to:

Enroll you in certification programs

Verify completion of required training

Maintain training records

Service Providers

We may share information with third-party service providers who assist us with:

Payment processing

Background checks and license verification

Customer relationship management (CRM)

Website hosting and analytics

Communication services (email, SMS)

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

Comply with legal obligations

Protect our rights or property

Prevent fraud or security threats

Protect the safety of our users or the public

Business Transfers

If Microgrid Broker is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We Do Not Sell Your Information

Microgrid Broker does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable security measures to protect your information, including:

Secure socket layer (SSL) encryption

Secure servers and databases

Access controls and authentication

Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access: Request a copy of the information we hold about you

Correction: Update or correct inaccurate information

Deletion: Request deletion of your information (subject to legal retention requirements)

Opt-Out: Unsubscribe from marketing communications

Restrict Processing: Limit how we use your information

Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at [email protected] or through the contact information below.

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies. You can control cookie settings through your browser, but disabling cookies may limit Website functionality.

Types of Cookies We Use:

Essential Cookies: Required for Website operation

Analytics Cookies: Help us understand how users interact with our site

Functional Cookies: Remember your preferences and settings

Marketing Cookies: Track your activity for targeted advertising (if applicable)

Data Retention

We retain your information for as long as:

Your account is active

Needed to provide services to you

Required by law or contractual obligations

Necessary for legitimate business purposes

After termination of your account, we may retain certain information for legal compliance, dispute resolution, and record-keeping purposes.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected

Right to know if personal information is sold or disclosed

Right to opt-out of the sale of personal information

Right to deletion of personal information

Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

Texas Residents

If you are a Texas resident, you may have rights under applicable Texas privacy laws. Contact us at [email protected] for more information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

Posting the updated policy on our Website

Updating the "Last Updated" date

Sending email notification (for significant changes)

Your continued use of our Website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Microgrid Broker

Email: [email protected]

Phone: 972-449-7968

For data access requests or to exercise your privacy rights, email: [email protected]

Consent

BY REGISTERING ON MICROGRIDBROKER.COM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.

Last Updated: January 11, 2026